We build the systems your company needs, connect them to what you already have, then provide the people who run them day to day — from customer service to operations.
We help you pick the right system, set it up, move your data and connect it to what you already run — until it actually works in your day.
When nothing off the shelf fits, we build to your workflow: portals, internal tools, system-to-system integration and process automation.
We build subscription products that start with a Q: Qlikat for customer conversations, Qship for shipping and Qoodech for business management.
Trained staff for customer service, sales, back office, technical support and operations — billed by the hour, working where it suits you.
You set the headcount, the tasks and the hours; we select, train and run the team. You pay for the hours worked by the people you actually need.
Customer service, sales, back office, technical support and operations.
Arabic and English.
Business hours, extended hours, or round the clock 24/7 in shifts.
At our office, at your premises, or remote. No space? We provide it.
The team works on your systems or on our Qlikat platform. No equipment? We provide laptops, headsets and whatever else is needed.
Your choice: you manage them directly, we provide a team lead, or you nominate a lead from your side.
Remote agents come with regular basic attendance and productivity reports.
An hourly rate per agent, by role, language and hours. You get a clear quote before anything starts.
Subscription products we build and run ourselves — and use first in our own projects and teams.
Every customer conversation in one inbox: WhatsApp, Messenger, Telegram, email and website chat, with a chatbot, an AI agent, automatic routing and reports.
Visit qlikat.comShipping and delivery management: create shipments, connect carriers, and send customers tracking automatically.
Join the waitlistA business management system (ERP): sales, inventory, purchasing and accounts in one place.
Join the waitlistWe connect your channels, build the chatbot, set up routing, teams and KPIs on Qlikat, and hand it over ready to work.
Get a quote →WooCommerce and Shopify connected to order notifications, shipment tracking and customer replies in one place.
Get a quote →Training for agents and supervisors on the systems and on customer-service practice, on site or remote.
Get a quote →We develop the products and we operate them — no accountability lost between a software vendor and a staffing vendor.
Interfaces, content and agents that speak to your customers in their language and dialect.
Start with one agent or one small project, and grow when you need to.
No. The team works on your systems if you have them. If you don't, we provide the Qlikat conversation platform.
An hourly rate per agent, depending on role, language and hours (including night shifts). You get the quote before committing to anything.
Yes — at your premises, at our office, or remote. If you have no space or equipment, we provide it.
As you prefer: you directly, a team lead from us, or a lead you nominate. Remote agents come with attendance and productivity reports.
Both are in development. Join the waitlist and we'll contact you at launch — usually with a special price for early sign-ups.