A team working in your name, by the hour
You set the headcount, the tasks and the hours; we select, train and run the team. You pay for the hours worked by the people you actually need.
Roles
Customer service, sales, back office, technical support and operations.
Languages
Arabic and English.
Hours
Business hours, extended hours, or round the clock 24/7 in shifts.
Location
At our office, at your premises, or remote. No space? We provide it.
Systems & equipment
The team works on your systems or on our Qlikat platform. No equipment? We provide laptops, headsets and whatever else is needed.
Management
Your choice: you manage them directly, we provide a team lead, or you nominate a lead from your side.
Reporting
Remote agents come with regular basic attendance and productivity reports.
Pricing
An hourly rate per agent, by role, language and hours. You get a clear quote before anything starts.
How it starts
Tell us what you need
Headcount, roles, languages, hours and location — in one short form.
We send a quote
An hourly rate per role, and what we provide versus what you provide.
We select and train
We shortlist the people and prepare them on your products, systems and way of working.
The team goes live
Service starts, reports arrive, and you scale up or down whenever you need.
Request your team
The more detail, the more accurate the quote. Only fields marked * are required.
We've got your request. We'll be in touch within one working day.
Do I have to use your products to hire staff?
No. The team works on your systems if you have them. If you don't, we provide the Qlikat conversation platform.
How is it priced?
An hourly rate per agent, depending on role, language and hours (including night shifts). You get the quote before committing to anything.
Can the team work at my premises?
Yes — at your premises, at our office, or remote. If you have no space or equipment, we provide it.
Who manages the team?
As you prefer: you directly, a team lead from us, or a lead you nominate. Remote agents come with attendance and productivity reports.
When do Qship and Qoodech launch?
Both are in development. Join the waitlist and we'll contact you at launch — usually with a special price for early sign-ups.